Winner of Tripadvisor®'s Travelers' Choice award 2024
Q
Do you sell birthday cakes?
Open開く閉じるアイコンA
| 15cm | 18cm | 21cm | |
|---|---|---|---|
| White cake | 3,700 yen | 4,800 yen | 6,200 yen |
Q
What time does the Information on Breakfast Buffet start from?
Open開く閉じるアイコンA
| 【Hours】 | 6:45～9:30（Last entry:9:00） |
| 【Price】 | Adults:¥5,000 / Seniors(over 65yrs):¥4,500 / 7-12 yrs:¥2,500 / 4-6 yrs:¥1,000 ※Under 3 yrs:Free ※Including consumption tax and service charge ※Guests 65 years of age or older are required to provide proof of age. |
Q
Do you have private rooms?
Open開く閉じるアイコンA
Yes, private rooms are available.
Private rooms are available for use in the following cases:
Lunch use with a total charge exceeding ¥30,000 (incl. tax)
Dinner use with a total charge exceeding ¥60,000 (incl. tax)
※The abovementioned prices represent total amounts after applying any relevant discounts and including tax.
※Minimum spend for lunch use during period of January 1st to January 3rd is ¥60,000 (tax included).
Q
Please tell me about all you can eat yum cha (dim sum).
Open開く閉じるアイコンA
All you can eat yum cha (dim sum) is where we start steaming or frying whatever you order from about 30 yum cha (dim sum) dishes.
The use time is from 11:30 to 14:30 (the last order is 30 minutes before closing time).
It is very crowded on weekends and holidays so we recommend you make reservation in advance.
Q
Are private rooms and counter seats available?
Open開く閉じるアイコンA
Only table seating is available.
Q
Can I connect to the Internet in the restaurant?
Open開く閉じるアイコンA
High speed Internet connection service can be used free of charge via wireless LAN (Wi-Fi) in all the restaurants.
Please turn on the power of your computer, open your web browser, enter the password, then connect.
(Please ask the hotel staff for the password.)
* Please bring your own batteries as the power supply.
* We recommend using the latest web browser.
* Wireless LAN (Wi-Fi) service in each restaurant is limited to within restaurant business hours.
Q
Is there a dress code when using the restaurant?
Open開く閉じるアイコンA
There is no dress code restrictions at the restaurant in the hotel.
Q
Do I have to make a reservation for a restaurant?
Open開く閉じるアイコンA
Q
Can you warm baby food that we bring with us, or get hot water for freeze dried baby food?
Open開く閉じるアイコンA
Yes, we will handle that as much as we can.
Q
When using the restaurant, what is the parking charge?
Open開く閉じるアイコンA
Regardless of the amount you use at the restaurant, we offer 4 hours of free parking.
Please park your car at the hotel private parking(no roof) lot and bring your parking ticket and tell us when you are paying.
Q
Can I use "JAL Coupon" at the restaurant?
Open開く閉じるアイコンA
Yes, you can use them. However, you will not be able to receive any change if you use "JAL coupon". Please pay with cash or by credit card for any shortfall.
Can not be combined with other special offers/discounts.
If JAL coupon is used for payment, JMB hotel restaurant mileage cannot be accumulated.
For details, please refer to Okura Nikko Hotels' Guide and JAL Mileage Bank Information.
Q
Can you call for a chauffeur service?
Open開く閉じるアイコンA
Yes, we will make arrangements. Please tell the person in charge at the restaurant.
Q
Is there a usage restriction on the meal ticket issued by the hotel?
Open開く閉じるアイコンA
There are two kinds of meal tickets issued by the hotel.
A meal ticket with a green edge can be used for paying all items.
However, a meal ticket with an orange edge can not be used for payment of products not subject to various discounts.
Q
Please tell me about the medicines the hotel keeps for emergencies.
Open開く閉じるアイコンA
Pursuant to the provisions of Article 24 of the "Law Concerning the Quality, Effectiveness and Security of Medical Devices, Medical Equipment, etc.", the hotel does not offer medicines to customers.
These must be prepared by the guests themselves. In case of emergencies, we will provide directions to the nearest pharmacy so please inquire at the front desk. We appreciate your understanding and cooperation in advance.
