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Our measures against the Novel Coronavirus (COVID-19)

Thank you for your continued patronage of Hotel Nikko Kansai Airport.
We would like to assure you that safeguarding the health and safety of our guests is our top priority.
For peace of mind during your stay, a number of additional measures are currently under implementation.
We kindly request your understanding and cooperation with regards to the following.

In Public Areas

FACE MASKS

All staff are required to wear masks.
(one group to use ‘air-masks’)

ENHANCED CLEANING

Regular sterilization of surfaces using alcohol-based disinfectants.

DISINFECTION

Provision of alcohol-based disinfectants in the lobby, restrooms, and hotel restaurants.

HEALTH CHECKS

Confirmation of health condition of all guests staying in our accommodation.

Employee Actions

HAND WASHING

Required to sterilize hands with alcohol-based disinfectants on arrival. Wash hands and rinse mouth regularly during working hours.

HEALTH CHECKS

Body temperature and health checks to take place on arrival.

ENHANCED CLEANING

Regular sterilization of backroom areas using alcohol-based disinfectants.

AVOIDING CROWDS

Prevent transmission with staggered work hours and use of cafeteria facilities, and the promotion of remote working.

Requests to Guests

DISINFECTION

Please sterilize your hands on arrival using the alcohol-based disinfectants provided.

SOCIAL DISTANCING

Please maintain an adequate distance from others.

LIMITS ON ENTRY WHEN CROWDED

Restrictions may be placed on entry to hotel restaurants in some cases.

INFORM STAFF WHEN NOT FEELING WELL

Please inform a nearby staff member if you are feeling unwell.

*Hotel Nikko Kansai Airport’s accommodation facilities, All Day Dining “The brasserie”, Chinese restaurant “Toh-Lee”, Japanese restaurant “Hanazato” and Teppan Grill “Icho” have acquired stickers indicating adequate measures to prevent COVID-19 infections from Osaka Prefecture.

*Hotel Nikko Kansai Airport’s restaurants and conference halls are participating in Osaka’s COVID-19 ‘track and trace’ system.
We kindly request your cooperation in registering via the displayed QR code.

*Contents subject to revision in order to conform to relevant policies.